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LG-Ericsson Software
LG-Ericsson
Phonetage
LG-Ericsson
Ez-Attendant
LG-Ericsson
NMS
LG-Ericsson
Phonetage
Whether you're travelling across the globe or just in the
next room, carrying on a conversation doesn't have to mean carrying
extra
equipment. By programming your office iPECS or Aria-ipe system and then
simply
installing LG-Ericsson’s Phontage SoftPhone and you can turn
any PC, laptop or
suitable PDA (iPECS only) into a replica of your desk telephone.
Phontage
SoftPhone is a screen-based interface that works
just like your telephone keypad. You can make a call, receive a call,
and pick
up your voicemails too. And because it becomes a part of the office
iPECS or
Aria-ipe system, you get the extras that you've come to expect, like
Caller ID
with Name, Call Forwarding, and more
- iPECS
or Aria-ipe system integral and dependant
- Full
system functions
- Behaves
as a standard system extension
- Access
via DSL link or broadband hot-spot
- Graphical
User Interface (GUI)
- Video
imaging via web cams between callers
- Text
messaging between all key-sets on the same system
- Help
menu
- Database
import/export (Outlook, Goldmine, ACT, Excel)
- Multi-language
support
- Email
sending with Outlook
- Voice
recording
- Your
Phontage SoftPhone works with: PCs, laptops and selected
PDAs (ask for
information about compatible
models)
LG-Ericsson
Ez-Attendant
Multi-tasking has never been easier! The attendant can
monitor all extensions, local and across a network, and can tell at a
glance if
the required station is idle, busy, in 'do not disturb' mode –
or even on
vacation! As well as being able to manage system and programming
changes such
as speed-call numbers, the attendant can assign keyboard functions to
suit
his/her requirements and thus tailor Ez-Attendant to the operation.
Faster
call processing speed, touch-screen option and a
windows interface assist in making Ez-Attendant easy to learn and
intuitive to
use. Added functionality such as in-built directory with dial by name,
station
status and call-queue windows improve call-handling efficiency and
reduce wait
time.
- Fully
integrated (system integral)
- Create
customer details database for Access and Excel
- Import
customer details database from Access, Excel,
Outlook, Goldmine and ACT
- Call
logging
- SMS
text messaging to internal key-sets (Phontage)
- Screen
pop for incoming external calls
- Phone
book
- Station
COS / name change
- Hot
key or mouse control of telephony functions
LG-Ericsson
NMS
iPECS Network Management Solution (NMS) is a powerful tool for
managing fault information, monitoring real time status, maintaining
call
statistics and databases of multiple iPECS appliances. iPECS NMS is a
Web based
application so that communication managers access NMS via Internet
Explorer
from any remote PC. Providing services for up to 1,000 iPECS Call
Servers,
iPECS NMS employs standard SNMP (Simple Network Management Protocol) to
identify and ‘trap’ events should a problem occur.
E-mail
fault notification assures the network manager is
informed of predefined events and faults on a real-time basis so
unusual
conditions can be addressed before they become service affecting.
With
iPECS NMS, communication mangers can review real-time
status of all devices and channels associated with a Call Server, with
fault events
highlighted for quick identification. NMS maintains a database of all
Call
Servers and permits direct access to each server's Web Admin function
for
remote adds, moves and changes. Instead of accessing the Web Admin of
each Call
Server and dealing with multiple site IDs and passwords, the manager
can
download or upload multiple system databases or upgrades to software
through
NMS with a few mouse clicks.
iPECS
NMS monitors and stores call traffic and SMDR
statistics from each registered server. Analysis of call (SMDR) and
traffic
statistics are presented in both graphical and tabular formats and to
be used
for resource planning of the corporation. Select stations, lines, time
interval, etc. to isolate the reporting you need.
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